Q: Problematic vendor

Problematic vendor Website with a high rate of incidents due to non-arrival of the product or problems with EU customs. Therefore we do not allow purchases on this website.

Question 1

Frequently Asked Questions

Accepted Answer

What is RapidSur?

RapidSur is an e-commerce from Ceuta where you can buy online and receive in Ceuta any product from Amazon, IKEA or any other online shop, as long as they ship to Spain. Once your purchase has been made, you can collect your order at one of our collection points distributed throughout Ceuta.

If you want to buy products from IKEA or any other online store, you can do it with RapidSur. In the HOME you can see the most popular online stores, but you can paste the link of any online store to start your purchasing process.

Check here, to see the stores from which you can buy. You can also buy from other stores that are not on the list of trusted suppliers, as long as they are not on the list of problematic supplier.

We have four collection points that you can select at the time of placing your order:

Nave RapidSur Av. Dr. Abdelkrim, 17, 51003 Ceuta Opening hours: Monday to Thursday 9:30 - 13:30 and 16:00 - 19:00. Friday 9:30 - 13:30 and 15:00 - 17:00.

Ceuta Center Building C/ Teniente Muñoz Castellanos S/N, Local B3 Opening hours: Monday to Thursday from 9h to 14h and 16h to 19h, Friday from 9h to 14h and 15h to 17h.

On365 Marina Petrol Station Mlle. Alfau S/N Opening hours: Open 24h

Super Sport Puerto Place Muelle Cañonero Dato, 19 Opening hours: Sunday to Monday from 10am to 8pm, closed Saturday

Question 2

Reliable suppliers

Accepted Answer

Reliable supplier

It is a reliable website, with a low rate of incidents. RapidSur takes responsibility in case of incidents.

Question 3

Problematic vendor

Accepted Answer

Problematic vendor

Website with a high rate of incidents due to non-arrival of the product or problems with EU customs. Therefore we do not allow purchases on this website.

Question 4

How does RapidSur protection work?

Accepted Answer

Whenever you purchase through us you will see a badge that tells you the rating we give to that vendor. Based on our experience and that of our customers in previous orders, we categorize all vendors as follows:

Reliable supplier It is a reliable website, with a low rate of incidents. RapidSur takes responsibility in case of incidents.

Unknown supplier We do not know this website, nor have we been able to verify the reliability of the provider. Purchase only if you know the vendor. RapidSur will not cover additional costs if the product arrives from outside the European Union, Returns are not allowed and there is no right of withdrawal. These e-commerce have a surcharge of 10% of the order as a service.

Problematic Website with a high rate of incidents due to non-arrival of the product or problems with EU customs. Therefore we do not allow purchases on this website.

Fraudulent supplier This website falls within our fraud page category. For your protection we do not allow purchases on this website.

Question 5

First-time parents? This is the Baby List that will literally save your life

Accepted Answer

If you're short on time and have a lot left to do, this list will help you get everything ready. In it, you will find everything you need to prepare for your baby's birth.

What do I need to prepare for my baby's arrival? What do I truly need and what don’t need for the first few days and the first month after leaving the hospital? These are some of the questions many parents ask themselves in the months and weeks leading up to their baby's arrival. Most likely, the hospital will have asked you to bring a bag with a few items you'll use in the first hours and days, but newborns start growing, and you’re going to need some items you may not have thought of if you’re first-time parents.

Ceutans, this birth list is made especially for you, because with RapidSur Ceuta you can have all the items you need delivered to your home or to the pick-up point of your choice in just a few days. In case you don’t know it yet, RapidSur Ceuta is your go-to e-commerce platform where you can order online and receive products from Amazon, IKEA, or almost any other online store, as long as they ship to Spain. Once you've made your purchase, it’s as simple as picking up your order at one of our pick-up points or choosing home delivery. This link will answer any questions you might have: how long shipping takes, where the pick-up points are located, and much more.

Below, you will find everything your

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